Lovan Audio/Video Racks Frequently Asked Questions

1. In the attributes, what is the difference between "Cable Management" and "Built-in Cable Management"?
2. How do I protect my floors from the spikes?
  2a. What are footers?
  2b. Does all Lovan AV racks come with footers?
3. Does all Lovan AV racks come with spikes and are the all the spikes the same size?
4. What does modular mean?
  4a. Can I have a stand custom made?
  4b. Are all the Lovan AV racks modular? And can I customize the modular racks?
5. Do all the Lovan AV rack series have different color shelves?
6. What is the weight capacity for each shelf?
  6a. How thick is the glass on the Lovan stands and can it hold my TV?
7. What is the purpose of filling the stands with sand or lead?
  7a. How do I fill the stands with sand or lead?
  7b. Does Lovan USA have a fill kit?
8. What is the difference between a Hifi stand and an AVR stand?
9. What is the difference between Classic I series and the Classic II series?
10. Why buy a Lovan rack?
11. What is the warranty period?
12. Why are some Lovan AV series more expensive than other Lovan AV series when they look so similar?

Answers

1. In the attributes, what is the difference between "Cable Management" and "Built-in Cable Management"?
» "Cable Management" means that we have our special cable management solution for this particular rack called the Smart Wrap. And "Built-in Cable Management" means that this particular rack has a built in cable management solution, such as the Matrix series.

2. How do I protect my floors from the spikes?
» All Lovan spikes are removable. However, if you would prefer keeping the spikes on, Lovan has available footers to protect your floors. Footers are sold separately in 6 a pack for $27.50.

2a. What are footers?
» Lovan footers are solid metal disk with a single groove on top to hold the tip of a spike. Lovan footers are available in chrome plated or matte black.

2b. Does all Lovan AV racks come with footers?
» No...only the Matrix series come with matching footers.

3. Does all Lovan AV racks come with spikes and are the all the spikes the same size?
» Since the spikes are part of our patented "Trisolation System", all of our AV racks come with spikes. However, they are all sized according depending on the design of the AV rack.

4. What does modular mean?
» The dictionary definition of modular is as follows; constructed with standardized units or dimensions allowing flexibility and variety in use. Simply put, Lovan modular stands can give you the flexibility to customize your look.

4a. Can I have a stand custom made?
» Lovan stands cannot be custom made. However, some Lovan series can be customizable by height. These stands are modular and can be stacked to create a customized look for your components.

4b. Are all the Lovan AV racks modular? And can I customize the modular racks?
» Most of our AV racks are modular but not all. View the attributes section for each product that will indicate if they are modular or not. For ease of use, we've enabled the ability for our customers to custom configure their own modular racks. Please email us at info@lovanusa.com or call us at 562-602-2333 for special orders.

5. Do all the Lovan AV rack series have different color shelves?
» Not all Lovan series have different color shelves available. At present the Lovan series that have different color shelves are the Sovereign Series.

6. What is the weight capacity for each shelf?
» Each Lovan stand has a different weight capacity that is stated in their individual product sheet. Lovan stands are made of high grade steel and full welded joints, which make them sturdier than other stands with higher weight capacity.

6a. How thick is the glass on the Lovan stands and can it hold my TV?
» Lovan incorporates nothing but the best materials available. This shows in the quality of our glass. Our glass shelves are available in a variety of thickness ranging from 18mm to 10mm tempered. We have one of the thickest glasses in the industry with our Lovan Millennium Series.

7. What is the purpose of filling the stands with sand or lead?
» By filling a Lovan stand with sand or lead shot, it will create more density. More density will reduce vibration and create sound dampening effect.

7a. How do I fill the stands with sand or lead?
» The easiest way to fill a Lovan stand is by inverting the stand, removing the spike, and with a funnel, fill the sand 2/3rd of the way with sand or lead shot.

7b. Does Lovan USA have a fill kit?
» Due to the increasing interest in a fill kit, Lovan has now available the "Lovan Black Gold", please click here.

8. What is the difference between a Hifi stand and an AVR stand?
» Lovan HiFi stands are audio component stands that are typically used to hold audio components. Lovan Hi-Fi stands are generally not wide enough to hold a television. However, some of our customers have used the top shelf to hold a LCD Television. Lovan’s AVR stands are video as well as audio component stands. Depending on the Lovan stand, the top shelf can hold a television from 15” up to 70”

9. What is the difference between Lovan Classic I series and the Lovan Classic II series?
» Lovan Classic I series have posts that are 1" diameter while the Classic II series have posts that are 1.5" in diameter. In terms of size, the Classic I series will be smaller than the Classic II series. Please note that therefore you cannot match up a Classic I board with a Classic II frame.

10. Why buy a Lovan rack?
» The audio or video rack is an important component of your system. Your electronic components are susceptible to vibration, both from the room (e.g., your speakers) and from other components in the rack, and perform best when they are motionless (especially CD and DVD players). By minimizing the contact points with the room and with other components, you effectively mitigate the effects of vibration. That's why all Lovan stands are spiked at the base, and why our more expensive stands are also individually spiked at each shelf. It's the same principle behind placing your speakers on heavy, spiked stands.

Lovan has been creating and developing racks for more that 18 years. Our patented trisolation system and isolation spikes not only will improve the sound quality of your system, but will also extend the life of your components by greatly eliminating harmful sound vibration. Our modular system lets you add to your rack as your system grows. Therefore, Lovan is not just interested in selling you a rack, we are interested in building a relationship to support your future needs with quality products.

11. What is the warranty period?
» Lovan offers a one-year warranty. However, we repair or replace defective in-warranty products at our sole discretion. In the unlikely event that one of our products requires service, please contact us or contact your local dealer for return instructions. PLEASE DO NOT SHIP BACK PRODUCTS WITHOUT FIRST RECEIVING A RETURN AUTHORIZATION NUMBER. For more information, please email us at info@lovanusa.com or call us at 562-602-2333.

12. Why are some Lovan AV series more expensive than other Lovan AV series when they look so similar?
» All the Lovan products are created in different methods, molding and materials. Depending on the cost of the method, molding and materials is where we determine the value of the product.

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Last updated: 12/16/09